1. Information to users
MOLDES ITM, S.L. informs users of the Pilot2Plant website about its personal data protection policy, in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish regulations.
The data controller is MOLDES ITM, S.L. (NIF B61550501), with registered address at Ronda Santa Eulàlia, 37 nave 16, 08780 Pallejà (Barcelona), Spain, and contact email info@itm-moldes.com.
2. Purposes of processing
We process personal data in order to:
- Manage quote requests and technical enquiries.
- Respond to communications initiated by users.
- Manage pre-contractual and contractual relationships linked to projects and services.
- Carry out aggregate analytics and service improvement actions.
3. Legal basis
Data processing is based on:
- User consent (Article 6.1.a GDPR).
- Performance of pre-contractual or contractual measures (Article 6.1.b GDPR).
- Legitimate interests of the controller for security, service quality and continuous improvement (Article 6.1.f GDPR), while respecting user rights.
4. Retention period
Data will be kept for as long as necessary for the purpose for which it was collected and subsequently for the legal periods required to meet obligations and possible liabilities.
5. Recipients and transfers
Data is not disclosed to third parties unless legally required or technically necessary for service provision (processors acting on behalf of MOLDES ITM, S.L.).
Where applicable, providers are selected with adequate GDPR compliance safeguards.
6. User rights
Users may exercise the following rights:
- Access to their personal data.
- Rectification of inaccurate data.
- Erasure when data is no longer required.
- Objection to processing in certain circumstances.
- Restriction of processing.
- Portability where applicable.
- Withdrawal of consent at any time, without retroactive effect.
To exercise these rights, users may contact info@itm-moldes.com.
Users also have the right to lodge a complaint with the relevant supervisory authority (in Spain, AEPD).
7. Mandatory information
Fields marked as mandatory in forms are required to process requests correctly. Failure to provide such data may prevent provision of the requested service.
8. Security measures
MOLDES ITM, S.L. applies appropriate technical and organisational measures to ensure confidentiality, integrity and availability of personal data.
9. Special category data
We do not intentionally request sensitive data. If users submit such data, it will only be processed where strictly necessary and in accordance with applicable law.